Implementing Americans with Disabilities Act (ADA) in hotel operations
An article in the New York Law Journal speaks of the Seyfarth Report for 2019, the findings of which state that yet another year created a record for ADA Title III lawsuits. The ADA Title III prohibits disability-based discrimination in places of public accommodation such as restaurants, movie theatres and schools, etc. New York, alone […]
Reputation Management starts with Employee Safety
Imagine this: you are a housekeeper at a five-star hotel. One day while you are on duty, a guest asks you to enter their room and give them a massage to earn some extra money. That is an incident that happened to an employee at a hotel in Seattle. Such instances are a regular occurrence […]
A guide to getting your hotel OSHA ready
In October 2019, Hard Rock Hotel in New Orleans was issued a fine on account of ‘willful’ and ‘serious’ violations. 11 contractors working on the project were heavily fined for life-threatening violations as the building collapsed due to the negligence of the engineers on site. This is just one of the incidents that has […]
Future 5: Glimpse into the next 5 years of hospitality
Companies across industries create five-year and ten-year plans as future goals to accomplish. This helps them to remain focused and adhere to these plans even in the times of chaos. Before the pandemic of COVID-19 was upon us, all sectors, including the hospitality industry, might have had their plans in place to look out for […]
Post-COVID protocols for the hospitality industry
The COVID-19 pandemic acted as a wake-up call for individuals around the world. Its effects are being felt by sectors everywhere, and the hospitality industry is no different. For all client-facing and service-based industries the pandemic has taken an unexpected turn in their plans. With terms like social distancing, quarantine and isolation doing the rounds, […]
Technology In Hotel Rooms
Usage of technology is now one of the most crucial elements for sectors around the world as they help to save time and increase efficiency. The hospitality industry has incorporated the use of technology in their day-to-day activities to streamline tasks resulting in customer satisfaction. Additionally, inculcating softwares helps to cut down on operational costs […]
New Normal in Hotel Industry
The emergence and prevalence and impact of COVID-19 pandemic have left economies around the world shaken and in bits in more ways than one. Although it has been a situation that could not have been anticipated, it has undoubtedly acted as a wakeup call to sectors, economies and individuals around the world.
Impact of Covid-19 on Hospitality Industry
When considering the worst-case scenarios or fluctuations that can occur in business, a pandemic such as the magnitude of COVID-19 was one that no one could have foreseen. The Impact of Covid-19 on Hospitality Industry, considering nobody was prepared for it. Hospitality sector has taken a harsh brunt for the same.
The Holistic Approach To Run Your Hotel Operations
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that is contingent on the happiness and satisfaction of those who are a part of it. In a manner of trust, workers and guests depend on executives and leaders to ensure proper treatment, accountability, […]
ADA Compliance
Like OSHA, ADA compliance is of the utmost importance for hotels. Keeping up to date on the latest ADA regulations and laws can protect hotels from wasting thousands of dollars on lawsuits and fines. In addition, it serves to help maintain a healthy, reputable, and profitable working environment.