Simple hospitality compliance: training documentation made easy

Simple facts: The hospitality industry must provide safe conditions for employees and guests. Hotels and similar establishments must also comply with all pertinent laws—or risk being fined. Compliance fines are a constant concern, with violations costing millions of dollars annually. 

Hotel Employee Cell Phone Policy: Key Considerations

Many companies choose to implement no-cellphone policies at work—and for a good reason. Phones are distracting, and forbidding employees to use them while on the clock should lead to higher productivity, right? But before setting your employee cell phone usage policy in stone, consider how far the technology has come.

Hotel Panic Button Solutions: A Guide for Hotel Managers

Hotel staff is a vital part of your operation, but the nature of their job—for housekeepers, in particular—leaves them vulnerable to dangerous situations. They may enter what they think is an empty room, only to find it occupied by an aggressive guest. You can only hope your guests treat staff respectfully, but you can never […]