When considering the worst-case scenarios or fluctuations that can occur in business, a pandemic such as the magnitude of COVID-19 was one …
When considering the worst-case scenarios or fluctuations that can occur in business, a pandemic such as the magnitude of COVID-19 was one …
The emergence and prevalence and impact of COVID-19 pandemic have left economies around the world shaken and in bits in more ways …
Usage of technology is now one of the most crucial elements for sectors around the world as they help to save time …
The COVID-19 pandemic acted as a wake-up call for individuals around the world. Its effects are being felt by sectors everywhere, and …
Companies across industries create five-year and ten-year plans as future goals to accomplish. This helps them to remain focused and adhere to …
In October 2019, Hard Rock Hotel in New Orleans was issued a fine on account of ‘willful’ and ‘serious’ violations. 11 …
Imagine this: you are a housekeeper at a five-star hotel. One day while you are on duty, a guest asks you to …
An article in the New York Law Journal speaks of the Seyfarth Report for 2019, the findings of which state that yet …
Hospitality is a service industry that needs to be in its best form 24×7 to provide its guests with a comfortable stay. …
Labor expense is a costly affair for the hospitality industry, accounting for a large chunk of the total operating costs. Hotel owners …
The coronavirus pandemic has left the hospitality industry in shambles with more than 5,000 hotels closing down in the U.S. alone in …
Services that made minimal human contact with humans existed even in the pre-pandemic era. But the importance and need for these services …
Following the passing of the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration, commonly referred …
Like OSHA, ADA compliance is of the utmost importance for hotels. Keeping up to date on the latest ADA regulations and laws …
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that …
New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response …
The cost of labor is a hotel’s single largest variable cost. How you manage your staff can increase or decrease those costs, …
As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID …
New Ebook! There has been an exodus of people from hospitality, particularly from hotel work and housekeeping. Hotels are finding it difficult …
Whenever someone talks about the challenge of change, I hear David Bowie in my head. “Ch-ch-ch-ch-changes….” The second line of that song …
You’ve probably noticed a different look on the WrkSpot blog. WrkSpot.com looks a little different too. After some discussion, debate, thought, and …
It’s Valentine’s Day. The day we celebrate our loved ones. Our mates. Our significant others. Today is an opportunity to reflect on …
The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New …
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator …
When I finished college, I was at a bit of a loss. I knew what I wanted to do, but the thought …
As a relatively new WrkSpot employee, and a marketer, some of my first questions were, “What do our users love about Wrkspot?” …
Leadership is a combination of charisma, skill and the ability to motivate others to succeed in doing the things you want done. …
A recent Associated Press article outlined the challenges that hotels, hotel staff, and hotel guests are facing when it comes to housekeeping …
Most definitions of resilience focus on the ability to bounce back from setbacks, adapt to change and keep going in the face …
WrkSpot is based in Los Angeles, so we are currently surrounded by talk of panic buttons, compliance, the search for solutions, and …
Even if your hotel excels in cleanliness and customer service, one crucial aspect can put a damper on even a five-star stay: …
Hotel staff is a vital part of your operation, but the nature of their job—for housekeepers, in particular—leaves them vulnerable to dangerous …
Many companies choose to implement no-cellphone policies at work—and for a good reason. Phones are distracting, and forbidding employees to use them …
Simple facts: The hospitality industry must provide safe conditions for employees and guests. Hotels and similar establishments must also comply with all …
As a hotel owner, staff and guest safety must be among your top priorities—both for guest experience and to adhere to specific …
What should you be doing to ensure your hotel is a safe place for staff as well as guests? Hospitality safety is …
The pandemic may have dealt the hospitality industry a big blow, but it’s also bringing hotel owners new opportunities. Consider the digital …
Hotels never know who they’re hosting. You’d like to assume all guests are regular people in town for a family or work …
Scattered operations, a poor communication network, and non-compliance can cost your business significantly. Using a single platform to manage all operational tasks …
In a fast-paced industry facing a high demand for personalized, high-quality services, scattered operations, poor customer experiences, and non-compliance can cost you …
Hotel safety and security are paramount to the success of any hospitality establishment. Safety and security incidents go public quickly. This can …
The hotel industry has a fine line to toe between investing too little in tech and having too many solutions entirely. Poorly …
As the world reopens, travelers are ready to hit the road and make up for a lost time – it’s time for …
Is your hotel prepared to handle any emergency? On the off-chance that a fire breaks out or there’s a natural disaster, it’s …