WrkSpot may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
• Customer Data. Customers or individuals granted access to a Customer Instance by a Customer (“Authorized Users”) routinely submit Customer Data to WrkSpot when using the Platform. To create or update a Customer Instance account, you or your Customer (e.g., your employer) supply WrkSpot with an email address, phone number, password, and/or similar account details. In addition, Customers that purchase the Platform provide WrkSpot (or its payment processors) with billing details such as credit card information, banking information, and/or a billing address. The foregoing is collectively deemed “Customer Data”).
• Other Information. WrkSpot also collects, generates and/or receives “Other Information” including the following:
• Usage Information.
• Platform Metadata. When an Authorized User interacts with the Platform, metadata is generated that provides additional context about the way Authorized Users work. For example, WrkSpot logs the Customer Instances, channels, people, features, content and links you view or interact with, the types of files shared, and what Third Party Services are used (if any).
• Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Platform and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Platform, browser type and settings, the date and time the Platform were used, information about browser configuration and plugins, language preferences and cookie data.
• Device information. WrkSpot collects information about devices accessing the Platform, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
• Location information. We receive information from you, your Customer and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address, Bluetooth or GPS information received from your browser or device to determine approximate location. WrkSpot may also collect location information from devices in accordance with the consent process provided by your device.
• Cookie Information. WrkSpot may use a variety of cookies and similar technologies in our Websites and Platform to help us collect Other Information. For more details about how we use these technologies, and your opt-out opportunities and other options, please see our Cookie Policy.
• Third Party Services. A Customer can choose to permit or restrict Third Party Services for its Customer Instance. Typically, Third Party Services are software that integrate with our Platform, and a Customer can permit its Authorized Users to enable and disable these integrations for its Customer Instance. WrkSpot may also develop and offer WrkSpot applications that connect the Platform with a Third Party Service. Once enabled, the provider of a Third Party Service may share certain information with WrkSpot. For example, if a cloud storage application is enabled to permit files to be imported to a Customer Instance, we may receive the user name and email address of Authorized Users, along with additional information that the application has elected to make available to WrkSpot to facilitate the integration. Authorized Users should check the privacy settings and notices in these Third Party Services to understand what data may be disclosed to WrkSpot. When a Third Party Service is enabled, WrkSpot is authorized to connect and access Other Information made available to WrkSpot in accordance with our agreement with the Third Party Provider and any permission(s) granted by Customer (including, by its Authorized User(s)). We do not, however, receive or store passwords for any of these Third Party Services when connecting them to the Platform.
• Third Party Data. WrkSpot may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from our partners or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
• Additional Information Provided to WrkSpot. We also receive Other Information when submitted to our Websites or in other ways, such as if you participate in an event, apply for a job, request support, interact with our social media accounts or otherwise communicate with WrkSpot.
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Customer Instance setup details, is not provided, we may be unable to provide the Platform.
When you visit the Website or use the Platform, WrkSpot may also use third-party services, such as Google Analytics and others, which use cookies to collect information about you. Third parties may also use cookies, web beacons, or other devices to collect information when you use the Platform. WrkSpot does not control any cookies or other data collection tools that may be placed on the Platform by a third party, and this Privacy Policy does not cover the use of such cookies and/or other data collection tools by any third party. We encourage you to read the privacy policies of such third parties to find out more about the information that may be collected by them and the choices you have regarding the collection, use, and sharing of such information. You may be able to “opt out” of the collection of information through cookies or other tracking technology by actively managing the settings on your browser or mobile device.