What working as a hotel housekeeper taught me about life
When I finished college, I was at a bit of a loss. I knew what I wanted to do, but the thought of moving to a large city and actually looking for a job, especially during a recession, was daunting. So I took advantage of a student visa extension and headed to London to see […]
Why Piecemeal Hotel Software Weighs You Down
The hotel industry has a fine line to toe between investing too little in tech and having too many solutions entirely. Poorly selected and implemented hotel management software solutions can be detrimental to business agility. Instead of enhancing operations, it becomes a roadblock. Stand-alone solutions are champions in their specialized area of functionality, but they’re […]
Hotel Manager’s Guide to Streamlining Software
In a fast-paced industry facing a high demand for personalized, high-quality services, scattered operations, poor customer experiences, and non-compliance can cost you dearly. Read more on how the right hospitality software can help you manage the business better. Multiple, disconnected hospitality software solutions can be detrimental to the success of your business. While you might […]
All-In-One Hotel Management Software Features | WrkSpot
Scattered operations, a poor communication network, and non-compliance can cost your business significantly. Using a single platform to manage all operational tasks reduces inefficient administration, miscommunication, security risks, and task duplication. See how WrkSpot’s hotel management software features do it all for you! Many hospitality institutions coordinate hotel management functions through multiple, separate software solutions […]
Panic buttons: One building block in your master safety plan
Hotels never know who they’re hosting. You’d like to assume all guests are regular people in town for a family or work trip. However, those in the hospitality industry know there are always a handful of difficult customers—rowdy, rude, or aggressive guests that can be downright dangerous for hotel workers. As a hotel owner or […]
The hotel safety & security procedures compliance playbook
As a hotel owner, staff and guest safety must be among your top priorities—both for guest experience and to adhere to specific state regulations.
Simple hospitality compliance: training documentation made easy
Simple facts: The hospitality industry must provide safe conditions for employees and guests. Hotels and similar establishments must also comply with all pertinent laws—or risk being fined. Compliance fines are a constant concern, with violations costing millions of dollars annually.
Hotel Employee Cell Phone Policy: Key Considerations
Many companies choose to implement no-cellphone policies at work—and for a good reason. Phones are distracting, and forbidding employees to use them while on the clock should lead to higher productivity, right? But before setting your employee cell phone usage policy in stone, consider how far the technology has come.
Hotel Panic Button Solutions: A Guide for Hotel Managers
Hotel staff is a vital part of your operation, but the nature of their job—for housekeepers, in particular—leaves them vulnerable to dangerous situations. They may enter what they think is an empty room, only to find it occupied by an aggressive guest. You can only hope your guests treat staff respectfully, but you can never […]