Best Practices for Avoiding Compliance Headaches and Costs
As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID era, this requires strict adherence to an ever-increasing array of regulatory compliance and legal requirements, on top of pre-existing compliance needs. Failure to comply with any of these can result in hefty fines, […]
Managing Overtime for Hotel Workers to Improve Payroll Efficiency
The cost of labor is a hotel’s single largest variable cost. How you manage your staff can increase or decrease those costs, so your operations management directly positively (or negatively) affects your margins. To complicate matters, COVID has definitely made its mark on hotel staffing, with hotels struggling to rehire as occupancy rates return to […]
The Holistic Approach To Run Your Hotel Operations
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that is contingent on the happiness and satisfaction of those who are a part of it. In a manner of trust, workers and guests depend on executives and leaders to ensure proper treatment, accountability, […]
ADA Compliance
Like OSHA, ADA compliance is of the utmost importance for hotels. Keeping up to date on the latest ADA regulations and laws can protect hotels from wasting thousands of dollars on lawsuits and fines. In addition, it serves to help maintain a healthy, reputable, and profitable working environment.
Osha Compliance Importance In The Work Place
Following the passing of the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration, commonly referred to as OSHA. This was done in an effort to ensure safe and healthy working conditions for men and women by setting and enforcing certain quantitative standards and by providing appropriate training, outreach, […]
5 Crucial Considerations for Your Hotel Property’s Assembly Point Plan
Is your hotel prepared to handle any emergency? On the off-chance that a fire breaks out or there’s a natural disaster, it’s important to get staff as well as guests to safety as quickly as possible. To ensure a swift and streamlined evacuation, you need a clear evacuation strategy—and that means designating a safe and […]
The 2023 All-Inclusive Guide to Hotel Safety and Security
Hotel safety and security are paramount to the success of any hospitality establishment. Safety and security incidents go public quickly. This can badly affect your business’s reputation and immediately impact bookings. In addition, you’ll find it hard to draw quality employees. Read more in our latest post to make sure you’re up-to-date and following best […]
Panic buttons: One building block in your master safety plan
Hotels never know who they’re hosting. You’d like to assume all guests are regular people in town for a family or work trip. However, those in the hospitality industry know there are always a handful of difficult customers—rowdy, rude, or aggressive guests that can be downright dangerous for hotel workers. As a hotel owner or […]
The hotel safety & security procedures compliance playbook
As a hotel owner, staff and guest safety must be among your top priorities—both for guest experience and to adhere to specific state regulations.
Simple hospitality compliance: training documentation made easy
Simple facts: The hospitality industry must provide safe conditions for employees and guests. Hotels and similar establishments must also comply with all pertinent laws—or risk being fined. Compliance fines are a constant concern, with violations costing millions of dollars annually.