A guest checks in at 11:15 PM after a delayed flight. She’s frustrated, hungry, and expecting a seamless experience - mobile key, customized room settings, maybe a late-night snack recommendation.
A guest checks in at 11:15 PM after a delayed flight. She’s frustrated, hungry, and expecting a seamless experience - mobile key, customized room settings, maybe a late-night snack recommendation.
The guest walks in. The suitcase rolls to a stop. There’s a pause—a breath, a glance around the room. Crisp sheets. No dust on the blinds. The bathroom smells faintly of citrus—nothing out of place.
In 2025, flexibility is the new foundation of work. Professionals thrive across time zones, collaborating from home offices, co-working spaces, and cafés.
Modern hospitality asset management software is moving from isolated systems to a holistic, unified hotel operations system that combines people, processes, and equipment.
Not long ago, asset management meant spreadsheets, manual logs, and reacting to issues after they occurred.
Operating a hotel today entails managing more than guests and morning meals. With higher expectations from guests, 24/7 operations, and constantly evolving compliance mandates
As the CEO of our innovative hotel technology company, I’m excited to share our vision for the future of the hospitality industry. …
Discover how WrkSpot boosts hotel staff efficiency and retention with smart labor management software to streamline operations and improve guest experience.
Step into any luxury hotel, and you’ll likely be greeted by polished floors, ambient lighting, and a front desk with a receptionist …
Harassment in the workplace is an issue no one should have to face, yet it remains a persistent challenge, particularly in industries …
When considering the worst-case scenarios or fluctuations that can occur in business, a pandemic such as the magnitude of COVID-19 was one …
The emergence and prevalence and impact of COVID-19 pandemic have left economies around the world shaken and in bits in more ways …
Usage of technology is now one of the most crucial elements for sectors around the world as they help to save time …
The COVID-19 pandemic acted as a wake-up call for individuals around the world. Its effects are being felt by sectors everywhere, and …
Companies across industries create five-year and ten-year plans as future goals to accomplish. This helps them to remain focused and adhere to …
In October 2019, Hard Rock Hotel in New Orleans was issued a fine on account of ‘willful’ and ‘serious’ violations. 11 …
Imagine this: you are a housekeeper at a five-star hotel. One day while you are on duty, a guest asks you to …
An article in the New York Law Journal speaks of the Seyfarth Report for 2019, the findings of which state that yet …
Hospitality is a service industry that needs to be in its best form 24×7 to provide its guests with a comfortable stay. …
Labor expense is a costly affair for the hospitality industry, accounting for a large chunk of the total operating costs. Hotel owners …
The coronavirus pandemic has left the hospitality industry in shambles with more than 5,000 hotels closing down in the U.S. alone in …
Services that made minimal human contact with humans existed even in the pre-pandemic era. But the importance and need for these services …
Following the passing of the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration, commonly referred …
Like OSHA, ADA compliance is of the utmost importance for hotels. Keeping up to date on the latest ADA regulations and laws …
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that …
New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response …
The cost of labor is a hotel’s single largest variable cost. How you manage your staff can increase or decrease those costs, …
As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID …
New Ebook! There has been an exodus of people from hospitality, particularly from hotel work and housekeeping. Hotels are finding it difficult …
Whenever someone talks about the challenge of change, I hear David Bowie in my head. “Ch-ch-ch-ch-changes….” The second line of that song …
You’ve probably noticed a different look on the WrkSpot blog. WrkSpot.com looks a little different too. After some discussion, debate, thought, and …
It’s Valentine’s Day. The day we celebrate our loved ones. Our mates. Our significant others. Today is an opportunity to reflect on …
The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New …
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator …
When I finished college, I was at a bit of a loss. I knew what I wanted to do, but the thought …
As a relatively new WrkSpot employee, and a marketer, some of my first questions were, “What do our users love about Wrkspot?” …
Leadership is a combination of charisma, skill and the ability to motivate others to succeed in doing the things you want done. …
A recent Associated Press article outlined the challenges that hotels, hotel staff, and hotel guests are facing when it comes to housekeeping …
Most definitions of resilience focus on the ability to bounce back from setbacks, adapt to change and keep going in the face …
WrkSpot is based in Los Angeles, so we are currently surrounded by talk of panic buttons, compliance, the search for solutions, and …
Even if your hotel excels in cleanliness and customer service, one crucial aspect can put a damper on even a five-star stay: …
Hotel staff is a vital part of your operation, but the nature of their job—for housekeepers, in particular—leaves them vulnerable to dangerous …
Many companies choose to implement no-cellphone policies at work—and for a good reason. Phones are distracting, and forbidding employees to use them …
Simple facts: The hospitality industry must provide safe conditions for employees and guests. Hotels and similar establishments must also comply with all …
As a hotel owner, staff and guest safety must be among your top priorities—both for guest experience and to adhere to specific …
What should you be doing to ensure your hotel is a safe place for staff as well as guests? Hospitality safety is …
The pandemic may have dealt the hospitality industry a big blow, but it’s also bringing hotel owners new opportunities. Consider the digital …
Hotels never know who they’re hosting. You’d like to assume all guests are regular people in town for a family or work …
Scattered operations, a poor communication network, and non-compliance can cost your business significantly. Using a single platform to manage all operational tasks …
In a fast-paced industry facing a high demand for personalized, high-quality services, scattered operations, poor customer experiences, and non-compliance can cost you …
Hotel safety and security are paramount to the success of any hospitality establishment. Safety and security incidents go public quickly. This can …
The hotel industry has a fine line to toe between investing too little in tech and having too many solutions entirely. Poorly …
As the world reopens, travelers are ready to hit the road and make up for a lost time – it’s time for …
Is your hotel prepared to handle any emergency? On the off-chance that a fire breaks out or there’s a natural disaster, it’s …