What are room beacons & why should you care?
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind me that I’m out of milk. That’s a thing that could behave differently if it were “smart” and connected, and people seemed to be pretty excited about […]
Implementing Smart Technology to Enhance Security and Minimize Risk
New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response to escalating situations that endanger guests, hotel staff, and the general public. Hotels are responding with a renewed focus on hotel security, involving better systems to ensure guest and employee safety on-site.
Revenge Travel: How Hotels Can Prepare for the Onslaught of Tourists
As the world reopens, travelers are ready to hit the road and make up for a lost time – it’s time for revenge travel! Hotels can prepare for the onslaught of tourists by offering unique experiences and enhanced safety measures. At its core, revenge travel is about reclaiming what was lost. After suffering from cabin […]
The 2023 All-Inclusive Guide to Hotel Safety and Security
Hotel safety and security are paramount to the success of any hospitality establishment. Safety and security incidents go public quickly. This can badly affect your business’s reputation and immediately impact bookings. In addition, you’ll find it hard to draw quality employees. Read more in our latest post to make sure you’re up-to-date and following best […]
Panic buttons: One building block in your master safety plan
Hotels never know who they’re hosting. You’d like to assume all guests are regular people in town for a family or work trip. However, those in the hospitality industry know there are always a handful of difficult customers—rowdy, rude, or aggressive guests that can be downright dangerous for hotel workers. As a hotel owner or […]
The AHLA 5-Star Promise: What it means for hospitality safety standards today
What should you be doing to ensure your hotel is a safe place for staff as well as guests? Hospitality safety is a question that concerns many hotel owners and managers—with good reason. In 2018, the American Hotel & Lodging Association (AHLA) gave the industry an answer.
Hotel panic button solutions: The facts & features guide for hotel managers
Hotel staff is a vital part of your operation, but the nature of their job—for housekeepers, in particular—leaves them vulnerable to dangerous situations. They may enter what they think is an empty room, only to find it occupied by an aggressive guest. You can only hope your guests treat staff respectfully, but you can never […]
Hotel laws & regulations: Staying in control of your state’s safety requirements
Even if your hotel excels in cleanliness and customer service, one crucial aspect can put a damper on even a five-star stay: failure to meet safety and compliance guidelines. This applies equally to the safety and security of staff and guests. Abiding by hotel laws and regulations elevates the guest experience, boosts staff morale, and […]
Panic regulations are nothing to panic about
WrkSpot is based in Los Angeles, so we are currently surrounded by talk of panic buttons, compliance, the search for solutions, and yes, some griping about the need to meet yet more requirements in an industry that already has so many. The new City of Los Angeles Hotel Worker Protection Ordinance (Known as the HWPO–see a […]
5 Crucial Considerations for Your Hotel Property’s Assembly Point Plan
Is your hotel prepared to handle any emergency? On the off-chance that a fire breaks out or there’s a natural disaster, it’s important to get staff as well as guests to safety as quickly as possible. To ensure a swift and streamlined evacuation, you need a clear evacuation strategy—and that means designating a safe and […]