Post-COVID protocols for the hospitality industry
The COVID-19 pandemic acted as a wake-up call for individuals around the world. Its effects are being felt by sectors everywhere, and the hospitality industry is no different. For all client-facing and service-based industries the pandemic has taken an unexpected turn in their plans. With terms like social distancing, quarantine and isolation doing the rounds, […]
Ebook: Ultimate Guide to Overcoming Hotel Staffing ChallengesEbook – The Ultimate Guide to Overcoming Hotel Staffing Challenges
New Ebook! There has been an exodus of people from hospitality, particularly from hotel work and housekeeping. Hotels are finding it difficult to fill positions, with a heavy burden landing on general managers. Many managers make do with small teams that wear multiple hats, which may work well enough while vacancies are low. But what […]
The Holistic Approach To Run Your Hotel Operations
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that is contingent on the happiness and satisfaction of those who are a part of it. In a manner of trust, workers and guests depend on executives and leaders to ensure proper treatment, accountability, […]
WrkOperate: Smarter, Safer Contactless Hotel Stays
Services that made minimal human contact with humans existed even in the pre-pandemic era. But the importance and need for these services were understood after experiencing the COVID era. This period was revolutionary and transformative for not just one particular business or industry but also the world. With a large number of people locked in […]
Preventive Maintenance Essentials for Housekeeping
Hospitality is a service industry that needs to be in its best form 24×7 to provide its guests with a comfortable stay. A stay that lets the guest depart with satisfaction so that they not only willingly return to the hotel but also recommend the place to their acquaintances. For a memorable stay, everything within […]
Panic regulations are nothing to panic about
WrkSpot is based in Los Angeles, so we are currently surrounded by talk of panic buttons, compliance, the search for solutions, and yes, some griping about the need to meet yet more requirements in an industry that already has so many. The new City of Los Angeles Hotel Worker Protection Ordinance (Known as the HWPO–see a […]
What working as a hotel housekeeper taught me about life
When I finished college, I was at a bit of a loss. I knew what I wanted to do, but the thought of moving to a large city and actually looking for a job, especially during a recession, was daunting. So I took advantage of a student visa extension and headed to London to see […]
Revenge Travel: How Hotels Can Prepare for the Tourist Surge
As the world reopens, travelers are ready to hit the road and make up for a lost time – it’s time for revenge travel! Hotels can prepare for the onslaught of tourists by offering unique experiences and enhanced safety measures. At its core, revenge travel is about reclaiming what was lost. After suffering from cabin […]
Why Piecemeal Hotel Software Weighs You Down
The hotel industry has a fine line to toe between investing too little in tech and having too many solutions entirely. Poorly selected and implemented hotel management software solutions can be detrimental to business agility. Instead of enhancing operations, it becomes a roadblock. Stand-alone solutions are champions in their specialized area of functionality, but they’re […]
AHLA 5-Star Promise and Safety Standards
What should you be doing to ensure your hotel is a safe place for staff as well as guests? Hospitality safety is a question that concerns many hotel owners and managers—with good reason. In 2018, the American Hotel & Lodging Association (AHLA) gave the industry an answer.