ADA Compliance in Hotels: Ensuring Accessibility & Inclusion
An article in the New York Law Journal speaks of the Seyfarth Report for 2019, the findings of which state that yet another year created a record for ADA Title III lawsuits. The ADA Title III prohibits disability-based discrimination in places of public accommodation such as restaurants, movie theatres and schools, etc. New York, alone […]
Future 5: Glimpse into the next 5 years of hospitality
Companies across industries create five-year and ten-year plans as future goals to accomplish. This helps them to remain focused and adhere to these plans even in the times of chaos. Before the pandemic of COVID-19 was upon us, all sectors, including the hospitality industry, might have had their plans in place to look out for […]
Technology In Hotel Rooms
Usage of technology is now one of the most crucial elements for sectors around the world as they help to save time and increase efficiency. The hospitality industry has incorporated the use of technology in their day-to-day activities to streamline tasks resulting in customer satisfaction. Additionally, inculcating softwares helps to cut down on operational costs […]
New Normal in Hotel Industry
The emergence and prevalence and impact of COVID-19 pandemic have left economies around the world shaken and in bits in more ways than one. Although it has been a situation that could not have been anticipated, it has undoubtedly acted as a wakeup call to sectors, economies and individuals around the world.
Smart Tech for Hotel Security: Enhancing Safety & Reducing Risk
New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response to escalating situations that endanger guests, hotel staff, and the general public. Hotels are responding with a renewed focus on hotel security, involving better systems to ensure guest and employee safety on-site.
WrkOperate: Smarter, Safer Contactless Hotel Stays
Services that made minimal human contact with humans existed even in the pre-pandemic era. But the importance and need for these services were understood after experiencing the COVID era. This period was revolutionary and transformative for not just one particular business or industry but also the world. With a large number of people locked in […]
Adapting to low occupancy in hotels
The coronavirus pandemic has left the hospitality industry in shambles with more than 5,000 hotels closing down in the U.S. alone in March and April. According to the fact sheet by the American Hotel and Lodging Association (AHLA), this is the biggest drop in occupancy levels that the US hospitality industry has seen in decades. […]
Labor Compliance: Technology to the Rescue
Labor expense is a costly affair for the hospitality industry, accounting for a large chunk of the total operating costs. Hotel owners and managers need to consider all aspects that contribute to or affect the needs of their labor. Changes in labor laws or challenges the employees face should be observed, noted, and resolved at […]
What are room beacons & why should you care?
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind me that I’m out of milk. That’s a thing that could behave differently if it were “smart” and connected, and people seemed to be pretty excited about […]
Keeping Employees…and Keeping Them Engaged
The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New York Times reported that staffing levels for hospitality businesses continue to be 10% below pre-pandemic levels and people in our industry are among the most likely to quit. Finding and hiring people is […]