What are room beacons & why should you care?

Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind me that I’m out of milk. That’s a thing that could behave differently if it were “smart” and connected, and people seemed to be pretty excited about […]

Keeping Employees…and Keeping Them Engaged

The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New York Times reported that staffing levels for hospitality businesses continue to be 10% below pre-pandemic levels and people in our industry are among the most likely to quit. Finding and hiring people is […]

5 Crucial Considerations for Your Hotel Property’s Assembly Point Plan

Is your hotel prepared to handle any emergency? On the off-chance that a fire breaks out or there’s a natural disaster, it’s important to get staff as well as guests to safety as quickly as possible. To ensure a swift and streamlined evacuation, you need a clear evacuation strategy—and that means designating a safe and […]

Less is More! The Hotel Manager’s Guide to Slimming Down the Hospitality Software Suite

In a fast-paced industry facing a high demand for personalized, high-quality services, scattered operations, poor customer experiences, and non-compliance can cost you dearly. Read more on how the right hospitality software can help you manage the business better. Multiple, disconnected hospitality software solutions can be detrimental to the success of your business. While you might […]

Everything, Everywhere, All-In-One: How WrkSpot Hotel Management Software Features Have You Covered

Scattered operations, a poor communication network, and non-compliance can cost your business significantly. Using a single platform to manage all operational tasks reduces inefficient administration, miscommunication, security risks, and task duplication. See how WrkSpot’s hotel management software features do it all for you! Many hospitality institutions coordinate hotel management functions through multiple, separate software solutions […]

Panic buttons: One building block in your master safety plan

Hotels never know who they’re hosting. You’d like to assume all guests are regular people in town for a family or work trip. However, those in the hospitality industry know there are always a handful of difficult customers—rowdy, rude, or aggressive guests that can be downright dangerous for hotel workers. As a hotel owner or […]

Welcome home? What laptop-lifestyle and nomad housing trends mean for your hotel.

The pandemic may have dealt the hospitality industry a big blow, but it’s also bringing hotel owners new opportunities. Consider the digital nomad lifestyle. It’s nothing new, but it did gain popularity due to pandemic-induced remote work lifestyles. Statistics show the number of Americans who consider themselves digital nomads has grown 112% since 2019—to 15.5 […]

Hotel panic button solutions: The facts & features guide for hotel managers

Hotel staff is a vital part of your operation, but the nature of their job—for housekeepers, in particular—leaves them vulnerable to dangerous situations. They may enter what they think is an empty room, only to find it occupied by an aggressive guest. You can only hope your guests treat staff respectfully, but you can never […]

Hotel laws & regulations: Staying in control of your state’s safety requirements

Even if your hotel excels in cleanliness and customer service, one crucial aspect can put a damper on even a five-star stay: failure to meet safety and compliance guidelines. This applies equally to the safety and security of staff and guests. Abiding by hotel laws and regulations elevates the guest experience, boosts staff morale, and […]