Best Practices for Avoiding Compliance Headaches and Costs
As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID era, this requires strict adherence to an ever-increasing array of regulatory compliance and legal requirements, on top of pre-existing compliance needs. Failure to comply with any of these can result in hefty fines, […]
Managing Overtime for Hotel Workers to Improve Payroll Efficiency
The cost of labor is a hotel’s single largest variable cost. How you manage your staff can increase or decrease those costs, so your operations management directly positively (or negatively) affects your margins. To complicate matters, COVID has definitely made its mark on hotel staffing, with hotels struggling to rehire as occupancy rates return to […]
Smart Tech for Hotel Security: Enhancing Safety & Reducing Risk
New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response to escalating situations that endanger guests, hotel staff, and the general public. Hotels are responding with a renewed focus on hotel security, involving better systems to ensure guest and employee safety on-site.
The Holistic Approach To Run Your Hotel Operations
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that is contingent on the happiness and satisfaction of those who are a part of it. In a manner of trust, workers and guests depend on executives and leaders to ensure proper treatment, accountability, […]
ADA Compliance
Like OSHA, ADA compliance is of the utmost importance for hotels. Keeping up to date on the latest ADA regulations and laws can protect hotels from wasting thousands of dollars on lawsuits and fines. In addition, it serves to help maintain a healthy, reputable, and profitable working environment.
Osha Compliance Importance In The Work Place
Following the passing of the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration, commonly referred to as OSHA. This was done in an effort to ensure safe and healthy working conditions for men and women by setting and enforcing certain quantitative standards and by providing appropriate training, outreach, […]
WrkOperate: Smarter, Safer Contactless Hotel Stays
Services that made minimal human contact with humans existed even in the pre-pandemic era. But the importance and need for these services were understood after experiencing the COVID era. This period was revolutionary and transformative for not just one particular business or industry but also the world. With a large number of people locked in […]
Adapting to low occupancy in hotels
The coronavirus pandemic has left the hospitality industry in shambles with more than 5,000 hotels closing down in the U.S. alone in March and April. According to the fact sheet by the American Hotel and Lodging Association (AHLA), this is the biggest drop in occupancy levels that the US hospitality industry has seen in decades. […]
Labor Compliance: Technology to the Rescue
Labor expense is a costly affair for the hospitality industry, accounting for a large chunk of the total operating costs. Hotel owners and managers need to consider all aspects that contribute to or affect the needs of their labor. Changes in labor laws or challenges the employees face should be observed, noted, and resolved at […]
Preventive Maintenance Essentials for Housekeeping
Hospitality is a service industry that needs to be in its best form 24×7 to provide its guests with a comfortable stay. A stay that lets the guest depart with satisfaction so that they not only willingly return to the hotel but also recommend the place to their acquaintances. For a memorable stay, everything within […]